PRIVACY POLICY
Personal information is data that can be used to identify or contact a single person.
You may be asked to provide your personal information anytime you are in contact with KOREA MOTORS or an KOREA MOTORS affiliated company. KOREA MOTORS and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.
Here are some examples of the types of personal information KOREA MOTORS may collect and how we may use it.
What
personal information we collect
When you create an KOREA MOTORS, apply for commercial credit, purchase a product, download a software update, register for a class at an KOREA MOTORS Retail Store, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, and credit card information.
When you share your content with family and friends using KOREA MOTORS products, send gift certificates and products, or invite others to participate in KOREA MOTORS services or forums, KOREA MOTORS may collect the information you provide about those people such as name, mailing address, email address, and phone number. KOREA MOTORS will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.
In the
How
we use your personal information
The personal information we collect allows us to keep you posted on KOREA MOTORS’s latest product announcements, software updates, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.
We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes.
We may use your personal information,
including date of birth, to verify identity, assist with identification of
users, and to determine appropriate services. For example, we may use date of
birth to determine the age of
From time to time, we may use your personal
information to send important notices, such as communications about purchases
and changes to our terms, conditions, and policies. Because this information is
important to your interaction with Collection
and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an Apple product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website, iCloud services, and iTunes Store and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
KOREA MOTORS, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve KOREA MOTORS’s products, services, and customer communications.
If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.
Collection
and Use of Non-Personal Information
We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:
We may collect information such as occupation, language, zip code, area code, unique device identifier, referrer URL, location, and the time zone where an KOREA MOTORS product is used so that we can better understand customer behavior and improve our products, services, and advertising.
We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.
We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.
With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
Disclosure
to Third Parties
At times KOREA MOTORS may make certain personal information available to strategic partners that work with KOREA MOTORS to provide products and services, or that help KOREA MOTORS market to customers. If you are approved for service, your account will be governed by KOREA MOTORS and your carrier’s respective privacy policies. Personal information will only be shared by KOREA MOTORS to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Service
Providers
KOREA MOTORS shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever KOREA MOTORS operates.
Others
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for KOREA MOTORS to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection
of Personal Information
KOREA MOTORS takes the security of your personal information very seriously. KOREA MOTORS online services such as the KOREA MOTORS Online Store protect your personal information during transit using encryption such as Transport Layer Security (TLS). When your personal data is stored by KOREA MOTORS, we use computer systems with limited access housed in facilities using physical security measures.
When you use some KOREA MOTORS products, services, or applications or post on an KOREA MOTORS forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
Integrity
and Retention of Personal Information
KOREA MOTORS makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Access
to Personal Information
You can help ensure that your contact
information and preferences are accurate, complete, and up to date by logging
in to your account at http://shop.korea-motors.com/. For other personal
information we hold, we will provide you with access for any purpose including
to request that we correct the data if it is inaccurate or delete the data if KOREA MOTORS is not required to retain it by
law or for legitimate business purposes. We may decline to process requests
that are frivolous/vexatious, jeopardize the privacy of others, are extremely
impractical, or for which access is not otherwise required by local law.
Access, correction, or deletion requests can be made through the regional
Privacy Contact Form.
Location-Based
Services
KOREA MOTORS to provide location-based services on products, KOREA MOTORS and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by KOREA MOTORS and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
KOREA MOTORS websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party iPhone app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
International
Users
All the information you provide may be
transferred or accessed by entities around the world as described in this
Privacy Policy. KOREA MOTORS abides by the “safe harbor” frameworks set forth
by the U.S. Department of Commerce regarding the collection, use, and retention
of personal information collected by organizations in the European Economic
Area and
Our
Companywide Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to KOREA MOTORS employees and strictly enforce privacy safeguards within the company.
Privacy
Questions
If you have any questions or concerns about Korea Motors Privacy Policy or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant Korea Motors Support number for your country.
All such communications are examined and replies issued where appropriate as soon as possible. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavor to provide you with information about relevant complaint avenues which may be applicable to your circumstances.
Korea Motors may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy.